Investor FAQs
- 1. What is NetEase's business?
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NetEase, Inc. (NASDAQ: NTES and HKEX: 9999, "NetEase") is a leading internet and game services provider centered around premium content. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of the most popular and longest running mobile and PC games available in China and globally.
Powered by one of the largest in-house game R&D teams focused on mobile, PC and console, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture, and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.
Beyond games, NetEase service offerings include its majority-controlled subsidiaries Youdao (NYSE: DAO), an intelligent learning company with industry-leading technology, and Cloud Music (HKEX: 9899), a well-known online music platform featuring a vibrant content community, as well as Yanxuan, NetEase's private label consumer lifestyle brand.
- 2. Where is NetEase based?
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Our headquarters is in Hangzhou, China.
Our contact details are:
NetEase Building, No. 599 Wangshang Road
Binjiang District, Hangzhou, 310052
People’s Republic of China
Tel: (86) 571 8985-3378
Website: http://www.netease.com
In addition, NetEase has offices in Guangzhou, Shanghai and Beijing, China, as well as various locations around the world including the United States, Canada, Japan, U.K., France and Singapore. - 3. How many employees does NetEase have?
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As of December 31, 2023, NetEase had 29,128 full-time employees.
- 4. What is NetEase’s ticker symbol and on which exchange does it trade?
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NetEase’s American Depositary Shares (ADSs) have been listed on the NASDAQ Global Select Market since June 30, 2000, under the symbol “NTES.” In addition, its ordinary shares have been listed on the Main Board of The Stock Exchange of Hong Kong Limited since June 11, 2020, under the stock code “9999.HK.”
- 5. Who is NetEase’s independent auditor?
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PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers serve as our independent auditors for U.S. financial reporting and Hong Kong financial reporting purposes, respectively.
- 6. When does NetEase’s fiscal year end?
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NetEase’s fiscal year ends on December 31.
- 7. Who is NetEase's outside legal counsel?
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Latham & Watkins LLP
18th Floor, One Exchange Square
8 Connaught Place, Central
Hong Kong - 8. Who is NetEase's depositary for ADSs?
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The Bank of New York Mellon
One Wall Street New York NY 10286
Phone: +1 (212) 495-1784
Fax: +1 (212) 495-2546Computershare Hong Kong Investor Services Ltd.
Shops 1712-1716, 17/F, Hopewell Centre, 183 Queen's Road East, Wan Chai, Hong Kong
Phone: (852) 2862 8628
Fax: (852) 2865 0090
- 9. How can I contact NetEase’s Investor Relations Department?
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Investor Relations
Global Communications
Tel: (+86) 571-8985-3378
Email: ir@service.netease.com
Tel: (+86) 571-8985-2668
Email: globalpr@service.netease.com